• Generate and process accurate invoices for products, ensuring all relevant details are included.
• Updating accounting records with records of sales, orders, issued invoices, processed payments, new balances and customer contact information.
• Coordinate with the sales team to ensure that all billing and invoicing information is up-to-date and correct.
• Monitor customer accounts to track payments, follow up on overdue accounts, and initiate collection efforts when necessary.
• Resolve billing discrepancies or issues promptly by coordinating with internal teams and customers.
• Respond to billing inquiries and concerns from clients, providing exceptional customer service and support.
• Maintain organized and up-to-date billing records and documentation for auditing purposes.
• Collaborate with the finance team to reconcile billing data and financial transactions.
• Prepare account statements if required and provide regular reports on billing activities to the immediate manager.
• Stay updated with industry regulations and best practices related to billing and invoicing.